1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Pollen Robotics SAS ("Company," "we," "us," or "our") concerning your access to and use of the Reachy Mini website (reachy-mini.com) and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Important: These Terms include important information about future changes to the Terms, limitations of liability, a class action waiver, and resolution of disputes by arbitration instead of in court.

2. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

3. Description of Service

Reachy Mini provides information about open-source desktop AI robots, including:

  • Product information and specifications
  • Educational resources and documentation
  • Community forums and support
  • Software downloads and updates
  • Technical documentation and tutorials
  • News and updates about robotics technology

4. User Accounts and Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Acceptable Use

5.1 Permitted Uses

You may use our Service for lawful purposes only. You agree to use the Service in compliance with all applicable laws, regulations, and these Terms.

5.2 Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

6. Content and Intellectual Property

6.1 Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of Pollen Robotics SAS and its licensors. The Service is protected by copyright, trademark, and other laws.

6.2 Open Source Components

Certain software components and documentation related to Reachy Mini are provided under open-source licenses. These components are subject to their respective license terms, which may be found in the accompanying documentation.

6.3 User Content

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

8. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Pollen Robotics SAS. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

8.1 Google Services

This website uses Google AdSense and Google Analytics. Your use of these services is subject to Google's Terms of Service and Privacy Policy.

9. Disclaimers

9.1 General Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents
  • Excludes all liability for damages arising out of or in connection with your use of this website

9.2 Product Information

While we strive to provide accurate product information, specifications may change without notice. We recommend verifying current specifications before making purchasing decisions.

10. Limitation of Liability

In no event shall Pollen Robotics SAS, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pollen Robotics SAS and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be interpreted and governed by the laws of France, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

15. Age Restrictions

Our Service is intended for users who are at least 13 years old. If you are under 13, you may not use our Service. If you are between 13 and 18, you may use our Service only with the involvement of a parent or guardian.

16. International Users

This Service is controlled and operated from our facilities in France. Those who access or use the Service from other jurisdictions do so at their own volition and are responsible for compliance with local law.

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Pollen Robotics SAS
2 place Jean Jaurès
33000 Bordeaux, France

Email: [email protected]
General Contact: [email protected]

Website: https://reachy-mini.com

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and Pollen Robotics SAS concerning the Service.

Acknowledgment: By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them.